We may attempt another visit but we will most likely not eat or stay the night again. We had to get on the road so were unable to accept. Upon checking out, I brought our concerns to the front desk and they offered us free lunch only useable that day. Needless to say, between the dining experience, bathroom situation and fire alarm wake up call, we did not have very much fun. Later that evening, the fire alarm went off because of another guest smoking in their room. we both ended up going into the casino to use those restrooms, they just seemed cleaner. Before leaving the restroom, she noticed dried urine all over the toilet and floor.disgusting. Needless to say, the bath did not sound so good anymore.

My wife wanted to take a bath and was disgusted to see pubic hair on the rim of the tub and toilet. The only lighting was from a couple of lamps in the corners. The room was very spacious but very old feeling. We were a little disappointed that our room was in the old part of the hotel but we were still optimistic. Before checking in, we decided to try out the buffet for dinner.HUGE mistake! Feeling disappointed by dinner, we finally decided to get our room. We were both really surprised by the amount and variety of gaming options. We arrived early so we were unable to check in right away so we hit the tables. The front lobby is very welcoming and updated. Being our first time here, we did not know what to expect. Both of us have been wanting to check it out so this seemed like the perfect reason. I surprised my wife with a trip to Choctaw for her birthday. Sincerely Richard and Helen arrival 11/15/18 More Show less Hoping to visit again without medical incidence. Love the perks like free coffee and soda, smiles and concerns of your people, will be told from us here in Waco Tx. Elizabeth even got some extra oj for the rest of the night. Over some time wife's blood sugar slowly rose. She knew right away orange juice was needed. Soon security came Carrie and a gentleman. I called down to the lobby and got Elizabeth who dropped the phone when answering. Her sugar was 33 normal is 80 to 120, much lower she would have gone into a coma. An early retire to bed and about 11:00 pm my wife's diabetic alert machine went off. We didn't win millions, but we knew what we wanted to play with and the sounds and lights of the machines are eye catching. The food, lunch and dinner was very tasty, The waitress (Heidi) at The Grande, got us complimentary Cheesecake (wonderful) for our 18th wedding anniversary dinner. Check-in with Jennifer was down to earth conversation ( a people person). The day of traveling we received a call saying our room was being upgraded. Making reservations with Joe was easy and friendly.

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